They know where they stand
No asking, no trusting. They open the wallet and see the balance, so the reward stops being a vague promise and becomes a number.
02Real-time balance
Points your customer sees on their phone, not on card
Add at the till, subtract on redemption. The balance updates on the card your customer carries in their wallet, and you keep the history of every movement.
Balance
real time
History
per customer
From the till
via Partner API
What you get from keeping points inside the card
You know who spends
Every addition and redemption is stamped with a date and a reason. That is the difference between guessing who your best customers are and knowing.
Nobody writes anything down
Connect your till through the Partner API and points are added as the ticket closes. No notebooks and no arithmetic mistakes.
How the cycle works
Add, remind, redeem.
-
1
You add at the till
From the dashboard, by scanning the customer QR, or with an API call when the ticket closes. Award by visit or by amount.
-
2
The system nudges them when close
Set the rule once — "20 points from the reward, send an alert" — and it fires on its own, without you opening the dashboard.
-
3
You confirm the redemption
You validate the redemption, so the balance only drops once the reward has actually been handed over.
OSA
Welcome
Name
Marta
Points
240
Last message
+20 points. Thanks for coming in.
OSA
Points ›
Real-time balance
Questions
Can I award points by amount instead of by visit?
Yes. You decide how many points each operation gives, so you can tie them to spend, to the visit, or to anything else.
Do points expire?
Only if you decide so. They can be subtracted with a scheduled rule, but by default they do not expire.
Can I rename the points?
Yes. In settings they are called whatever you want: stars, coffees, stamps. That is what appears on the customer card.
Does it work if my average ticket is low?
If the customer comes back weekly and spends little, stamps usually work better: the reward arrives sooner and feels closer.
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