One record per animal, not per owner
With two dogs and a cat, the dates do not line up. Each pet carries its own calendar and its own messages, even on the same phone.
Industry · veterinary
The vaccine was due in March and nobody remembered until June
In a veterinary practice the dates are clear: vaccine, worming, check-up. What fails is the reminder. The card carries each animal date and the message goes out on its own.
Comes back every
3 to 12 months
Ticket
medium, predictable
Setup
record + reminder
Here the value is not the reward, it is the date
The owner does not need a discount to come back: they need someone to remind them it is due.
The reminder counts from the last time
A year since the vaccine, three months since the worming. Set once and it takes care of the whole client base.
Points for the recurring spend
Food, antiparasitics and accessories do suit points, and they are exactly what gets bought online if you give no reason to buy it here.
What you write to a client
Four real moments in a veterinary practice.
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Annual vaccine
Luna is due her booster this month. Does an afternoon this week work for you?
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Worming
It has been three months since Toby last treatment. With the warm weather, better not to stretch it.
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After surgery
The stitches need checking tomorrow. Drop in whenever, no appointment needed.
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Food points
Your next bag earns you the fifth-bag discount. We will hold one if you let us know.
How it gets running
Set up at reception and it fills itself with the visits.
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1
The QR on the counter
When paying for the consultation, the owner scans and that pet card lands in their wallet, with its name and its next date.
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2
The dates, on the record
Vaccine, internal worming, external worming and check-up. Four fields, and that is all the reminder system needs.
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3
The rules, once
Twelve months after the vaccine, three after the treatment. From then on you never look at it again.
Questions
Can I have several pets for the same owner?
Yes, and it is the recommended setup: one card per animal. The owner keeps them all in their wallet and each one messages on its own schedule.
Does this replace my practice management software?
No. The clinical record stays where it is. This is the client relationship layer: the card, the reminders and the points.
Can I store the treatment the animal is on?
You can store the generic reason and the dates. The animal clinical data is better left in your practice software, which is where it belongs.
What does it cost with 400 pets?
That falls in the up-to-500-active-cards plan: €34.95 a month plus VAT. Up to 20 is free.
Your card, ready today.
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